This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

firefox fresh install not working on fresh windows 10 install

  • 3
  • 1 nwere nsogbu anwere nsogbu a
  • 5 views
  • Nzaghachi ikpeazụ nke FredMcD

conner1245
conner1245
more options

I did a fresh install of windows and a fresh install of firefox and in getting SEC_ERROR_UNKNOWN_ISSUER every time I try to go to google. I tried the about:config fix and that didn't work for me. it says that the site is using hsts specify that Firefox may only connect to it securely. I'm using my private home network for internet.

I did a fresh install of windows and a fresh install of firefox and in getting SEC_ERROR_UNKNOWN_ISSUER every time I try to go to google. I tried the about:config fix and that didn't work for me. it says that the site is using hsts specify that Firefox may only connect to it securely. I'm using my private home network for internet.

Asịsa ahọpụtara

There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connection certificates and send their own.

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

Websites don't load - troubleshoot and fix error messages

http://kb.mozillazine.org/Error_loading_websites


  • MOZILLA_PKIX_ERROR_MITM_DETECTED
  • uses an invalid security certificate SSL_ERROR_BAD_CERT_DOMAIN
  • configured their website improperly

How to troubleshoot the error code "SEC_ERROR_UNKNOWN_ISSUER" on secure websites https://support.mozilla.org/en-US/kb/troubleshoot-SEC_ERROR_UNKNOWN_ISSUER

Gụọ azịza a na nghọta 👍 0

All Replies (3)

FredMcD
FredMcD
more options

Asịsa Ahọpụtara

There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connection certificates and send their own.

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

Websites don't load - troubleshoot and fix error messages

http://kb.mozillazine.org/Error_loading_websites


  • MOZILLA_PKIX_ERROR_MITM_DETECTED
  • uses an invalid security certificate SSL_ERROR_BAD_CERT_DOMAIN
  • configured their website improperly

How to troubleshoot the error code "SEC_ERROR_UNKNOWN_ISSUER" on secure websites https://support.mozilla.org/en-US/kb/troubleshoot-SEC_ERROR_UNKNOWN_ISSUER

conner1245
conner1245 Jụọ onye nwe ya ajụjụ
more options

i dont have an anti virus program other then windows defender

FredMcD
FredMcD
more options

Has the problem been solved?