This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I stop Firefox from unexpectedly closing/ crashing?

  • 1 nzaghachinzaghachi
  • 1 nwere nsogbu anwere nsogbu a
  • 3 views
  • Nzaghachi ikpeazụ nke shubham1911

more options

I recently upgraded my Google Pixel 2XL to Android Q beta 1. After the upgrade, Firefox beta and any other Firefox instance I have tried installing has either crashed or opened to Firefox home page for several seconds before vanishing from the screen.

I recently upgraded my Google Pixel 2XL to Android Q beta 1. After the upgrade, Firefox beta and any other Firefox instance I have tried installing has either crashed or opened to Firefox home page for several seconds before vanishing from the screen.

All Replies (1)

more options

You can either uninstall the updates from the setting of the mozilla browser or you can delete the cache memory of mozilla.Then restart the phone(mobile) then try to run. If same problem occurs again uninstall the mozilla app then reinstall it to previous version which was running properly.