Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Why are my addons being disabled?

1984WasNotaManual
1984WasNotaManual
more options

I got a few different notifications, ranging from something like "unauthorized addons" to "corrupt download" - what is going on?

When I first opened support.m.o, there was a brief message that said that some "fix" had been pushed, but I can't find it, either in the Android Market (hate the new name) or when I try to download directly from Mozilla.

I got a few different notifications, ranging from something like "unauthorized addons" to "corrupt download" - what is going on? When I first opened support.m.o, there was a brief message that said that some "fix" had been pushed, but I can't find it, either in the Android Market (hate the new name) or when I try to download directly from Mozilla.

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Hi Doug®, as you may know by now, a critical certificate used in verifying add-on signatures expired, which prevents running, installing, or updating most add-ons.

A hotfix has been released for Firefox on Windows, Mac and Linux. More info in this article: Add-ons disabled or fail to install on Firefox.

There is not yet a fix for Android. The Add-ons team will post updates here: https://blog.mozilla.org/addons/2019/05/04/update-regarding-add-ons-in-firefox/

If you want an unsupported temporary workaround, please see this thread: https://support.mozilla.org/questions/1258219

Edeziri site na jscher2000 - Support Volunteer