This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Auto Update Crashes

  • 2
  • 1 nwere nsogbu anwere nsogbu a
  • 1 view
  • Nzaghachi ikpeazụ nke junk3

more options

Is there a way to turn off auto update? We have four computers at home using the Thunderbird mail program. The auto updates beginning in January 2020 have removed the existing icons from all of our computers. When we attempt to run the program from the Program list, it acts as if I've never used Thunderbird and wants me to create email accounts. I've used Windows system recovery to go back before the update was installed. Each time Thunderbird re-installs this update and each time it removes my access to my existing mail boxes. Is there I way to turn off auto-update or do I need to find a different email program?

Is there a way to turn off auto update? We have four computers at home using the Thunderbird mail program. The auto updates beginning in January 2020 have removed the existing icons from all of our computers. When we attempt to run the program from the Program list, it acts as if I've never used Thunderbird and wants me to create email accounts. I've used Windows system recovery to go back before the update was installed. Each time Thunderbird re-installs this update and each time it removes my access to my existing mail boxes. Is there I way to turn off auto-update or do I need to find a different email program?

Asịsa ahọpụtara

how about just fixing the problem the update causes. See https://thunderbirdtweaks.blogspot.com/2019/09/i-lost-my-profilemail-on-update-to.html

I think I have it all covered there.

Gụọ azịza a na nghọta 👍 0

All Replies (2)

more options

Asịsa Ahọpụtara

how about just fixing the problem the update causes. See https://thunderbirdtweaks.blogspot.com/2019/09/i-lost-my-profilemail-on-update-to.html

I think I have it all covered there.

more options

Thanks for your help. If this doesn’t work I’ll probably just switch to a different email client.