This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Sometimes Firefox doesn't show or open my 'home page'

  • 3
  • 2
  • 15 views
  • Nzaghachi ikpeazụ nke Paul

freedda
freedda
more options

I have Firefox installed on my android tablet. When I open it, it usually shows a 'home' page which has TOP SITES, BOOKMARKS, HISTORY menu options across the top, and then show a number of my 'pinned' web pages. And if I open another tab, it usually shows the exact same opening screen.

That's all well and good, and as I want things to be, EXCEPT, sometimes when I open a new tab, it shows a blank screen instead, and I don't see that there's any way to get it to show the screen I'd like it to - there's no refresh setting, nor any place I can see to go to to fix this. It's as if FF just forgot to go to the opening page for some reason?

Any ideas here? Any way to fix this, without having to close and then reopen FF, which is what I have to do now?

I have Firefox installed on my android tablet. When I open it, it usually shows a 'home' page which has TOP SITES, BOOKMARKS, HISTORY menu options across the top, and then show a number of my 'pinned' web pages. And if I open another tab, it usually shows the exact same opening screen. That's all well and good, and as I want things to be, EXCEPT, sometimes when I open a new tab, it shows a blank screen instead, and I don't see that there's any way to get it to show the screen I'd like it to - there's no refresh setting, nor any place I can see to go to to fix this. It's as if FF just forgot to go to the opening page for some reason? Any ideas here? Any way to fix this, without having to close and then reopen FF, which is what I have to do now?

All Replies (3)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi Freedda

Thank you for your issue, and I am sorry that this has happened, but I believe that it may be performance related.

I recommend that you open the Android Settings app, select Applications, then find Firefox and clear the cache (do not clear data!). When you restart Firefox, you should see that this issue is resolved.

You may also wish to try our new browser Firefox Preview. I have been using it for a while now and have found that browsing is much smoother and easier.

I hope this helps.

freedda
freedda Jụọ onye nwe ya ajụjụ
more options

I did clear the cache and it didn't really help at all. What is most frustrating is there is no way to 'refresh' the browser, and when this happens, there is no way to get to anything I have some interest in: bookmarks, nor history!

It seems that this something which needs to be fixed in this browser, so I'll submit that.

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi,

If you want to leave feedback for Firefox developers, you can go to the Firefox Help menu and select Submit Feedback... or use this link. Your feedback gets collected by a team of people who read it and gather data about the most common issues.