We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Just installed Firefox, can't upload files?

  • 2
  • 1 nwere nsogbu anwere nsogbu a
  • 1 view
  • Nzaghachi ikpeazụ nke mitulxshah

mitulxshah
mitulxshah
more options

I can't upload any files on any website. For example, trying to share photos on Facebook – nothing happens. It's supposed to bring up the Finder menu and let me pick the file to upload.

I just switched over from Chrome and am on MacOS.

I can't upload any files on any website. For example, trying to share photos on Facebook – nothing happens. It's supposed to bring up the Finder menu and let me pick the file to upload. I just switched over from Chrome and am on MacOS.

Asịsa ahọpụtara

Hi, that unfortunately doesn't solve the problem. If it was the case, there would be a pop-up that asks if I would like to approve Firefox's access to my files.

I restarted my computer and the problem is now fixed somehow. Thank you

Gụọ azịza a na nghọta 👍 0

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Hi mitulxshah, that definitely should work.

Since you run a newer version of MacOS, could you check the application permissions to see whether Firefox is allowed to open Photos and/or Files and Folders?

I found this help article that points the way toward those settings (although as a Windows person, I can't test it myself):

https://support.apple.com/guide/mac-help/change-privacy-preferences-on-mac-mh32356/mac

mitulxshah
mitulxshah Jụọ onye nwe ya ajụjụ
more options

Asịsa Ahọpụtara

Hi, that unfortunately doesn't solve the problem. If it was the case, there would be a pop-up that asks if I would like to approve Firefox's access to my files.

I restarted my computer and the problem is now fixed somehow. Thank you