This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Using external camera on laptop for Facebook Live

cbennett2
cbennett2
more options

I am using an external camera, through a Blackmagic Intensity Shuttle. I am getting an error message when trying to connect the camera. The message is "You have blocked access. To go live, please update your browser settings to allow access." What settings need to be changed, or updated?

I am using an external camera, through a Blackmagic Intensity Shuttle. I am getting an error message when trying to connect the camera. The message is "You have blocked access. To go live, please update your browser settings to allow access." What settings need to be changed, or updated?

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Could you try the steps in the following thread and see whether they work for Facebook Live?

https://support.mozilla.org/questions/1287081

Please let us know how you do.