This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox large background data usage

  • 1 nzaghachinzaghachi
  • 1 nwere nsogbu anwere nsogbu a
  • 11 views
  • Nzaghachi ikpeazụ nke gild

more options

Hi!

This morning I woke up to a warning that I had exceeded my data usage for the month (which is weird since I've been laid off since March and rarely leave the house). I checked my mobile data usage stats, and at 7:45 am (before I woke up) my phone downloaded 300mb. It's not a ton I know, but I still have a 500mb plan as I mostly listen to stuff I download at home, and no idea how or why firefox would independently decide to download a large... something... without being instructed.

The only app that has over 100mb usage in the last month on my phone is Firefox. Google play store has everything marked as download over wifi only.

Firefox v 68.10.1 Android v 6.0.1 Phone is ZTE B2017G

Any help is appreciated! Thanks in advance.

Hi! This morning I woke up to a warning that I had exceeded my data usage for the month (which is weird since I've been laid off since March and rarely leave the house). I checked my mobile data usage stats, and at 7:45 am (before I woke up) my phone downloaded 300mb. It's not a ton I know, but I still have a 500mb plan as I mostly listen to stuff I download at home, and no idea how or why firefox would independently decide to download a large... something... without being instructed. The only app that has over 100mb usage in the last month on my phone is Firefox. Google play store has everything marked as download over wifi only. Firefox v 68.10.1 Android v 6.0.1 Phone is ZTE B2017G Any help is appreciated! Thanks in advance.

All Replies (1)

more options

Could the usage be the phone downloading a software update?