This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

my sent email folder is lost

  • 5
  • 1 nwere nsogbu anwere nsogbu a
  • 1 view
  • Nzaghachi ikpeazụ nke svlad2009

rikyalbe
rikyalbe
more options

in my thunderbird emil the folder of the sent message is gone!

I read in the forum and i just tried this solution: 

"SOLUTION: In the account settings for "Copies & Folder" under "Place a copy in", uncheck the default "Sent folder on " and check the "Other" option, then select the Sent folder from the drop down along side. I suspect this problem is because the PlusNet setup places the Sent folder as a subfolder of the Inbox not alongside it. I am assuming the default option is not expecting this."

without any effects

in my thunderbird emil the folder of the sent message is gone! I read in the forum and i just tried this solution: "SOLUTION: In the account settings for "Copies & Folder" under "Place a copy in", uncheck the default "Sent folder on " and check the "Other" option, then select the Sent folder from the drop down along side. I suspect this problem is because the PlusNet setup places the Sent folder as a subfolder of the Inbox not alongside it. I am assuming the default option is not expecting this." without any effects

All Replies (5)

svlad2009
svlad2009
more options

Can you add a screenshot - with the place where (you remember) that the SENT folder was in the past? If you add - please let the all structure to be visible (you might hide email names/accounts off course) Also - that email account is set as POP or IMAP?

rikyalbe
rikyalbe Jụọ onye nwe ya ajụjụ
more options

Hi, in the first picture you can see my setting page, i'va 4 account; in the fisrt two all it's normal, infact i have the all folder ( inbox, drafts, sent etc..) in the last two, now i see only the inbox folder...

rikyalbe
rikyalbe Jụọ onye nwe ya ajụjụ
more options

other screen shoots

rikyalbe
rikyalbe Jụọ onye nwe ya ajụjụ
more options

last two screen shots

svlad2009
svlad2009
more options

1. First I will try to set that account connection security to "None" from SSL/TSL. Is there any difference now?

2. If this doesn't solve the problem, then can you add a picture with the settings which you have on synchronization sub-menu (and there on advanced) LATEREDIT: I have added a clear picture where/what is this point

Attached picture - where/what points 1 and 2 from above are...

Edeziri site na svlad2009