This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox print hacked

  • 3
  • 1 nwere nsogbu anwere nsogbu a
  • 1 view
  • Nzaghachi ikpeazụ nke Jonathan Watt

more options

Firefox print hacked :

Firefox print hacked :

Hello

I got that already 2-3 times while trying to download some stuff. It's impossible to close the Firefox window! See images - https://i.postimg.cc/Qt8BHdH7/problem-firefox-1.jpg - https://i.postimg.cc/XJsrF6Cz/problem-firefox-2.jpg

When you retsart the PC, it's gone most of the time; sometimes you have to restart twice. Antivirus does not find anything afterwards.

Question : How to stop the Firefox print session (I did not find anything online!)

Thanks in advance

Firefox print hacked : Firefox print hacked : Hello I got that already 2-3 times while trying to download some stuff. It's impossible to close the Firefox window! See images - https://i.postimg.cc/Qt8BHdH7/problem-firefox-1.jpg - https://i.postimg.cc/XJsrF6Cz/problem-firefox-2.jpg When you retsart the PC, it's gone most of the time; sometimes you have to restart twice. Antivirus does not find anything afterwards. Question : How to stop the Firefox print session (I did not find anything online!) Thanks in advance

All Replies (3)

more options

This looks like the scam reported here: https://bugzilla.mozilla.org/show_bug.cgi?id=1668322

Either that website is malicious, or it is the website that's been hacked.

more options

Sites trigger printing by calling a script function called

window.print()

To prevent all sites from using that function:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button accepting the risk.

(2) In the search box in the page, type or paste print and pause while the list is filtered

(3) Double-click the dom.enable_window_print preference to switch the value from true to false

If you are in a window where you can't easily access the menu, you can call up the print dialog using Ctrl+P.

There may be some sites where you cannot print as intended without letting them use window.print() so this change may cause problems on those sites.

more options

Our telemetry shows that around 85% of prints are initiated by window.print() (presumably mainly via "Print" buttons on webpages). So setting dom.enable_window_print to false probably isn't a good idea for most people.