This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Arrow keys causing Windows 10 pop up volume controls.

  • 6
  • 1 nwere nsogbu anwere nsogbu a
  • 1 view
  • Nzaghachi ikpeazụ nke Anonymous

more options

All of a sudden my right arrow key is causing the windows 10 volume pop up to come and increase my volume which is very annoying, how do I fix this? I already did this, and restarted Firefox and windows 10, didn't work. hardwaremediakeys. enabled = false.

All of a sudden my right arrow key is causing the windows 10 volume pop up to come and increase my volume which is very annoying, how do I fix this? I already did this, and restarted Firefox and windows 10, didn't work. hardwaremediakeys. enabled = false.
Nseta ihuenyo ndị agbakwunyere

All Replies (6)

more options

You can set media.hardwaremediakeys.enabled = false on the about:config page. *https://support.mozilla.org/en-US/kb/control-audio-or-video-playback-your-keyboard

You can open the about:config page via the location/address bar. You can click the button to "Accept the Risk and Continue".

more options

cor-el said

You can set media.hardwaremediakeys.enabled = false on the about:config page. *https://support.mozilla.org/en-US/kb/control-audio-or-video-playback-your-keyboard You can open the about:config page via the location/address bar. You can click the button to "Accept the Risk and Continue".

Did you read anything I said? I said I already did that and it didn't work.

more options

You wrote: "hardwaremediakeys. enabled" and that is not the correct name (it has a space and the leading "media." is missing). If that is a typo in your question then something else is wrong.

Did you try to close and restart Firefox or reboot the computer after modifying the pref ?

more options

I did this here is a screenshot, yes I restarted firefox.

more options

Ok for some reason is it working now.

more options

Now the arrow keys are controlling volume, the right arrow key again and I have it set to False.