Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't open links from other apps, error "Firefox is already running"

  • 1 nzaghachinzaghachi
  • 1 nwere nsogbu anwere nsogbu a
  • 3 views
  • Nzaghachi ikpeazụ nke jonzn4SUSE

more options

I'm running Arch btw, with GNOME Shell 3.38.3 and Firefox 86.0 (64-bit).

If I have Firefox already open and I click on a link inside of another app, Firefox displays the following error message and the link fails to open.

Firefox is already running, but is not responding. To use Firefox, you must first close the existing Firefox process, restart your device, or use a different profile.

However, if I close Firefox and then click the link again, Firefox will correctly open the link.

I'm running Arch btw, with GNOME Shell 3.38.3 and Firefox 86.0 (64-bit). If I have Firefox already open and I click on a link inside of another app, Firefox displays the following error message and the link fails to open. Firefox is already running, but is not responding. To use Firefox, you must first close the existing Firefox process, restart your device, or use a different profile. However, if I close Firefox and then click the link again, Firefox will correctly open the link.
Nseta ihuenyo ndị agbakwunyere

All Replies (1)

more options

Can you replicate the same issue under another Arch account?