Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

recovering lost emails

  • 1 nzaghachinzaghachi
  • 1 nwere nsogbu anwere nsogbu a
  • 1 view
  • Nzaghachi ikpeazụ nke meider-rendell

dhca
dhca
more options

After recovering from a computer crash, I lost my TB profile and all emails, but my calendar and address book are still there. From reading on here I think that means the 10 years worth of emails are not hopelessly lost.

I tried several things to recover the profile, but nothing worked. So I have created a new profile. How can I recover the old emails and move them to my new profile?

After recovering from a computer crash, I lost my TB profile and all emails, but my calendar and address book are still there. From reading on here I think that means the 10 years worth of emails are not hopelessly lost. I tried several things to recover the profile, but nothing worked. So I have created a new profile. How can I recover the old emails and move them to my new profile?

All Replies (1)

meider-rendell
meider-rendell
more options

I have a similar problem, my wife's computer died taking all data with it. Fortunately I can remove and access the hard disc. Have you had a look at the mozila information at https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data#w_profile-location-summary I hope this is some help to you . Good luck