This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Webtop error

  • 1 nzaghachinzaghachi
  • 1 nwere nsogbu anwere nsogbu a
  • 1 view
  • Nzaghachi ikpeazụ nke FredMcD

gridsleep
gridsleep
more options

Each and every time I try to reply to an email received in my Optimum Online account, when sending there is a pop-up (drop down) saying "Webtop error" and nothing else. There is no record of this error in the Mozilla database. I have found little if anything elsewhere. Email can only be replied to by using a different browser, such as Opera. Windows 10 x64. All latest software updates installed.

Upon further search, I find that "webtop error" may be related to Unified Compliance Framework, which sounds Draconian. Further research is proceeding.

Kurt Faasse

Each and every time I try to reply to an email received in my Optimum Online account, when sending there is a pop-up (drop down) saying "Webtop error" and nothing else. There is no record of this error in the Mozilla database. I have found little if anything elsewhere. Email can only be replied to by using a different browser, such as Opera. Windows 10 x64. All latest software updates installed. Upon further search, I find that "webtop error" may be related to Unified Compliance Framework, which sounds Draconian. Further research is proceeding. Kurt Faasse

Edeziri site na gridsleep

Asịsa ahọpụtara

This sounds like a website issue. But try this;

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem,

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

While you are in Troubleshoot(Safe) mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

Gụọ azịza a na nghọta 👍 0

All Replies (1)

FredMcD
FredMcD
more options

Asịsa Ahọpụtara

This sounds like a website issue. But try this;

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem,

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

While you are in Troubleshoot(Safe) mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}