This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Unable to Sync on Android Firefox

  • 5
  • 1 nwere nsogbu anwere nsogbu a
  • 1 view
  • Nzaghachi ikpeazụ nke Paul

killerer
killerer
more options

Good day, i am unable to sync Firefox (desktop) to Firefox Android. After QR code scan and Approval, it stays stucked at this page. I tried on a different Android devices and same issue. I tried using email to login, same issue. It shows as "Working"

Android Devices LG G5 (android 8) LG G6 (android 9)

Good day, i am unable to sync Firefox (desktop) to Firefox Android. After QR code scan and Approval, it stays stucked at this page. I tried on a different Android devices and same issue. I tried using email to login, same issue. It shows as "''Working''" Android Devices LG G5 (android 8) LG G6 (android 9)

All Replies (5)

killerer
killerer Jụọ onye nwe ya ajụjụ
more options

screenshort attached

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Okay...so, you have approved it on your other device?

killerer
killerer Jụọ onye nwe ya ajụjụ
more options

yes i have. but it stays stuck like at shown in the screenshot above.

Edeziri site na killerer

killerer
killerer Jụọ onye nwe ya ajụjụ
more options

tried to upload more screenshots but cant.

when i try to use login instead of QR scan, it shows as 'Working...' but stays stuck there.

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Do you receive the email into the email account linked to your Firefox Account?

Is the email in your spam or junk mail folder?