This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Can't open jpeg attachments

  • 1 nzaghachinzaghachi
  • 1 nwere nsogbu anwere nsogbu a
  • 12 views
  • Nzaghachi ikpeazụ nke impwriter

impwriter
impwriter
more options

Since moving to windows 10 i am not able to just click on a received attachment in the message pane and see the attachment. When i click nothing happens. This problem is with all jpeg and docx attachments. ( strangely, pdfs do open fine in acrobat reader). If i right click and click on" Open" nothing happens. The only way i can see it is by right clicking and using the Save as ( or detach, or delete) option, and themn open it in another program. Any help is appreciated. thanks.

Since moving to windows 10 i am not able to just click on a received attachment in the message pane and see the attachment. When i click nothing happens. This problem is with all jpeg and docx attachments. ( strangely, pdfs do open fine in acrobat reader). If i right click and click on" Open" nothing happens. The only way i can see it is by right clicking and using the Save as ( or detach, or delete) option, and themn open it in another program. Any help is appreciated. thanks.

All Replies (1)

impwriter
impwriter Jụọ onye nwe ya ajụjụ
more options

in case i wasn't clear the problem is in Thunderbird, version 91.4.1 64 bit

"Since moving to windows 10 i am not able to just click on a received attachment in the message pane and see the attachment. When i click nothing happens. This problem is with all jpeg and docx attachments. ( strangely, pdfs do open fine in acrobat reader). If i right click and click on" Open" nothing happens. The only way i can see it is by right clicking and using the Save as ( or detach, or delete) option, and themn open it in another program. Any help is appreciated. thanks."