This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox browser can't access two websites

  • 3
  • 2
  • 6 views
  • Nzaghachi ikpeazụ nke FredMcD

more options

Recently I've noticed that two websites that I accessed with my Firefox browser now show up as blank pages although I can access the same websites in my Microsoft Edge browser. The websites are:

https://niksharma.bulletin.com/kimchi-lentil-soup/?source=email

https://doriegreenspan.bulletin.com/pastry-in-paris/

I've removed and re-added Firefox from my Microsoft Defender firewall with no effect.

I can still access all of the other websites I visit with my Firefox browser.

What is the problem and what can I do about it?

Recently I've noticed that two websites that I accessed with my Firefox browser now show up as blank pages although I can access the same websites in my Microsoft Edge browser. The websites are: https://niksharma.bulletin.com/kimchi-lentil-soup/?source=email https://doriegreenspan.bulletin.com/pastry-in-paris/ I've removed and re-added Firefox from my Microsoft Defender firewall with no effect. I can still access all of the other websites I visit with my Firefox browser. What is the problem and what can I do about it?

All Replies (3)

more options

I have the same problem with the UK NHS website, which will not allow me to login and order more lateral flow test kits. https://www.gov.uk/order-coronavirus-rapid-lateral-flow-tests

The login page comes up blank with https://access.login.nhs.uk/enter-email

Deleting the '/enter-email' in the link above allows me in.

I tested with Edge and that works with no problems. All was OK until the most recent Firefox update prior to version 96.0; I tried with all addons off, to no avail.

more options

Unfortunately, removing “/?source=email” does not solve my problem with the Firefox browser in any way.

more options

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.