Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Browser does not work. At all.

  • 12
  • 1 nwere nsogbu anwere nsogbu a
  • 1 view
  • Nzaghachi ikpeazụ nke santucci.chris

more options

Previously to a mac OS upgrade to 11.6.1, the browser worked fine. Now, nothing loads even though all the other browsers work fine. Pages just display "Secure Connection Failed." I have gone through and executed the adjustments on the "Websites don't load - troubleshoot and fix error messages" page but it still does not work.

Previously to a mac OS upgrade to 11.6.1, the browser worked fine. Now, nothing loads even though all the other browsers work fine. Pages just display "Secure Connection Failed." I have gone through and executed the adjustments on the "Websites don't load - troubleshoot and fix error messages" page but it still does not work.
Nseta ihuenyo ndị agbakwunyere

Asịsa ahọpụtara

Just for S&Gs can you download a different version of Firefox to see if it works? https://www.mozilla.org/en-US/firefox/all/#product-desktop-release I came across --> https://support.mozilla.org/en-US/questions/1058797 and the user refreshed or reset Firefox to resolve the issue. You should make sure to backup your data before doing a refresh. https://www.youtube.com/watch?v=6rqQucoPzdA

Gụọ azịza a na nghọta 👍 1

All Replies (12)

more options

Firefox version number?

more options

It works for me in openSUSE. https://rarbg.to/index80.php see screenshot Let me boot into my mac running 10.13.6

more options

What do you have set here. see screenshot

more options

Edeziri site na santucci.chris

more options

This site won't let me upload a screen shot now. I unchecked "block dangerous..." because I'm not a child, and unchecked "Query OCSP..." and have "Don't enable HTTPS..." checked and still same non performance from the browser. Also, I recently deleted the browser and installed it from a recent download and still nothing.

more options

The site works for me on mac. see screenshot Can you try under a different user account?

more options

Asịsa Ahọpụtara

Just for S&Gs can you download a different version of Firefox to see if it works? https://www.mozilla.org/en-US/firefox/all/#product-desktop-release I came across --> https://support.mozilla.org/en-US/questions/1058797 and the user refreshed or reset Firefox to resolve the issue. You should make sure to backup your data before doing a refresh. https://www.youtube.com/watch?v=6rqQucoPzdA

Edeziri site na jonzn4SUSE

more options

Nightly is working for me, thanks!

Jonzn, I was never using an account with Firefox.

Edeziri site na santucci.chris

more options

Just want to make sure you are cool with using the bleeding edge browser that gets updates everyday. Nightly is an unstable testing and development platform. By default, Nightly sends data to Mozilla — and sometimes our partners — to help us handle problems and try ideas

more options

It works for me. Whereas the regular version does not work for me. So yeah, I'm good with any version that works. Thanks!