This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Messages Not Landing - No Sent Folder

  • 1 nzaghachinzaghachi
  • 1 nwere nsogbu anwere nsogbu a
  • 1 view
  • Nzaghachi ikpeazụ nke david

flymynd
flymynd
more options

I am new to Thunderbird and just used it to access a Gmail account.

I sent two messages to two different email accounts which I also owned. Those messages appear to have been sent in Thunderbird, but they have not arrived.

I went to if the message had been Sent. However, I can see no "SENT" folder in my Thunderbird account.

I checked in the equivalent "SENT" folder on the Gmail account that Thunderbird is accessing. The messages are there.

In summary: The messages appear to have been sent, because they show up in the Gmail account. But they cannot be found in the Thunderbird account because there is no SENT folder and those messages have not arrived at their destination.

Any insights or suggestions?

I am new to Thunderbird and just used it to access a Gmail account. I sent two messages to two different email accounts which I also owned. Those messages appear to have been sent in Thunderbird, but they have not arrived. I went to if the message had been Sent. However, I can see no "SENT" folder in my Thunderbird account. I checked in the equivalent "SENT" folder on the Gmail account that Thunderbird is accessing. The messages are there. In summary: The messages appear to have been sent, because they show up in the Gmail account. But they cannot be found in the Thunderbird account because there is no SENT folder and those messages have not arrived at their destination. Any insights or suggestions?

All Replies (1)

david
david
  • Top 10 Contributor
more options

Two possibilities: - in the online account, it is possible to set which folders are viewable from an email client - within Thunderbird, the option exists on which folders are to be viewed via subscription. To check this on Thunderbird, right-click the account in left sidebar and click 'subscribe.'