Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Thunderbird not sending emails

john774
john774
more options

I am receiving emails OK. After restarting my computer, I can send a few emails successfully but after a while, when trying to send an email, the "Sending message" window just hangs. I then need to restart my computer before I can send emails again. This is of course, a drag. I would like an explanation/solution please

I am receiving emails OK. After restarting my computer, I can send a few emails successfully but after a while, when trying to send an email, the "Sending message" window just hangs. I then need to restart my computer before I can send emails again. This is of course, a drag. I would like an explanation/solution please
Nseta ihuenyo ndị agbakwunyere

All Replies (4)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Do you have an antivirus that may be scanning outgoing emails ? or have exceeded some sending limit set by your mail provider?

john774
john774 Jụọ onye nwe ya ajụjụ
more options

Stopped all shields on Avast antivirus. Still not sending e-mail. When sending hangs, I get message "connection to outgoing server (SMTP) relay.plus.net timed out". "Try again" didn't work. My outgoing mail is shown in my server settings as "POP mail server mail.plus.net" - not SMTP which times out !

john774
john774 Jụọ onye nwe ya ajụjụ
more options

Correction: my incoming is POP and my outgoing (the one I am having trouble with) is SMTP.

jeffnbutch1
jeffnbutch1
more options

I have this problem, too. Here's a solution that works for me, although I don't know why: When the sending box hangs, I click cancel, then save, then I click send again, and it sends immediately. If anyone knows why this is happening, please respond.