This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

thunderbird trying to access mailserver that requires ESET 2FA

  • 1 nzaghachinzaghachi
  • 0
  • 3 views
  • Nzaghachi ikpeazụ nke david

more options

Hi, I am using Thunderbird as an email client. I don't use any ESET product myself, but I have to retrieve mail from a an Exchange-mailserver that requires ESET 2FA. The first login step seems to work, and then an ESET-authentication window pops up but the contents of the window remains blanc, so there is no way to enter my one-time code. This happens both if I approach the mailserver as an Exchange server, and if I approach the mail server through the OWA-protocol (using Owl). Known problem? Any suggestions? Should this be an issue for Thunderbird or for ESET?

Hi, I am using Thunderbird as an email client. I don't use any ESET product myself, but I have to retrieve mail from a an Exchange-mailserver that requires ESET 2FA. The first login step seems to work, and then an ESET-authentication window pops up but the contents of the window remains blanc, so there is no way to enter my one-time code. This happens both if I approach the mailserver as an Exchange server, and if I approach the mail server through the OWA-protocol (using Owl). Known problem? Any suggestions? Should this be an issue for Thunderbird or for ESET?

All Replies (1)

more options

I suggest you pursue this with the OWL addon vendor, as this seems Exchange=specific.