We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Audio keeps playing in Firefox iOS even without any tabs open

more options

I am having a weird problem after I play a video on an iPad Pro from a mail link. The next time I open Firefox, the next videos play, even though I have no tabs open — I can’t stop the sound of following ads, videos etc no matter what I try. I can’t find any way to stop the audio.

I am having a weird problem after I play a video on an iPad Pro from a mail link. The next time I open Firefox, the next videos play, even though I have no tabs open — I can’t stop the sound of following ads, videos etc no matter what I try. I can’t find any way to stop the audio.

All Replies (1)

more options

Hey there! It sounds like you're facing a tricky situation with audio persisting in Firefox for iOS, even when you don't have any tabs open. This can indeed be a bit annoying. To tackle this, try clearing your browser's cache and cookies. Sometimes, these bits of data can cause unexpected behavior. If that doesn't do the trick, let's give the good ol' restart a shot. Close the Firefox app completely and then reopen it. This usually helps reset things. If the issue persists, consider uninstalling and reinstalling the app. It might seem like a cliché, but it often helps resolve stubborn bugs.