Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

New messages are not shown in the list when opening a folder (win10)

more options

In older versions, when selecting a folder with unread messages, the message list pane would normally show the first two unread messages. But in Supernova 115, it shows either just one or in many cases none.

For example, I just selected a folder with an unread message which I know is from today, but the message list has opened to show me email from 2013.

Selecting another folder, with 2 new messages, the list shows me emails from June. Pressing N takes the list to the first unread, but the second is still off-screen.

Have I missed a setting option somewhere? I don't think so!

In older versions, when selecting a folder with unread messages, the message list pane would normally show the first two unread messages. But in Supernova 115, it shows either just one or in many cases none. For example, I just selected a folder with an unread message which I know is from today, but the message list has opened to show me email from 2013. Selecting another folder, with 2 new messages, the list shows me emails from June. Pressing N takes the list to the first unread, but the second is still off-screen. Have I missed a setting option somewhere? I don't think so!

Edeziri site na Wayne Mery

All Replies (2)

more options

> selecting a folder with unread messages, the message list pane would normally show the first two unread messages. But in Supernova 115, it shows either just one or in many cases none.

Had you set Unread using the View function in the toolbar?

more options

View>Threads is set to All, Sort-by is set to Date and Threaded, and Density to Compact - these are all carried over from the previous version(s) of Tbird.

I will try setting View>Threads to Unread and see what happens.

Thanks.