We're sorry to hear that your Firefox seems to be crashing when you open it. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.

1. On the keyboard, press [Windows] The image "Windows key" does not exist. + [R]. This should bring up a Run window that contains a text field.
2. In that text field, type %APPDATA% and press Enter. An explorer window should open.
3. From that explorer window, double-click on the Mozilla folder, then double-click on Firefox and then on Crash reports. Double-click on submitted.
4. Now, you should see a list of files that contain reports. Go to View > Arrange Icons by > Modified to get the most recent files at the top of the window.
5. Open the most recent 5 files with a text editor and copy the IDs.
6. Paste each ID with bp- into the reply window on the forums.

Thanks in advance!

You can find more information and troubleshooting steps in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

Try to start Firefox in Troubleshoot Mode to see if that works.

• Windows: hold down the Shift key while starting Firefox
• Mac: hold down the Options key while starting Firefox

• https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode

Detail like websites remembering you and log you in automatically is stored in cookies, so make sure you aren't clearing important cookies.

You can use these steps to make a website recognize and remember you.

• create a cookie allow exception with the proper protocol (https:// or http://) to make a website remember you

You can check that you aren't clearing important cookies.

• using "Delete cookies and site data when Firefox is closed" to clear cookies keeps cookies with an allow exception
  in 102+ version toggling this setting makes changes to the "Clear history when Firefox closes" settings and those settings prevail
• using "Clear history when Firefox closes" in Firefox 102+ honors exceptions and keeps cookies with an allow exception, previous versions removed all cookies

Make sure to keep the "Site settings".

• clearing "Site settings" clears exceptions for cookies, images, pop-up windows, and software installation and exceptions for passwords and other website specific data

• Settings -> Privacy & Security
  Cookies and Site Data: "Manage Exceptions"
• Settings -> Privacy & Security
  Firefox will: "Use custom settings for history":
  [X] "Clear history when Firefox closes" -> Settings