This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

disappearing email from IMAP inbox

darohwer
darohwer
more options

Messages disappear from the Thunderbird Inbox seemingly random intervals and are not found in Trash. My email provider is GoDaddy Microsoft 365. I was using POP3 until last spring when they announced no support for POP and the need to migrate to IMAP and I created a new identity with IMAP leaving the POP3 account there. Sometimes the POP3 will be downloaded with new messages too. All this started with the new version of Thunderbird.

Messages disappear from the Thunderbird Inbox seemingly random intervals and are not found in Trash. My email provider is GoDaddy Microsoft 365. I was using POP3 until last spring when they announced no support for POP and the need to migrate to IMAP and I created a new identity with IMAP leaving the POP3 account there. Sometimes the POP3 will be downloaded with new messages too. All this started with the new version of Thunderbird.

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Do you delete mail on your phone for that account. IMAP is syncronised.

darohwer
darohwer Jụọ onye nwe ya ajụjụ
more options

No, I only read email on a windows PC.