Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

What is blocking ads?

  • 10
  • 0
  • 1 view
  • Nzaghachi ikpeazụ nke Takilot

more options

I'm trying to use ecosia but something is blocking their ads on the browser. - Whitelisted it on Ublock Origin - Disabled Enhanced Tracking Protection to ecosia's url

I tried disabling a lot of privacy settings on about:config but it didn't solve. My add-ons that could affect something is Ublock Origin and User-Agent Switcher and Manager (i disabled this second and didn't solve either) What should i do?

I'm trying to use ecosia but something is blocking their ads on the browser. - Whitelisted it on Ublock Origin - Disabled Enhanced Tracking Protection to ecosia's url I tried disabling a lot of privacy settings on about:config but it didn't solve. My add-ons that could affect something is '''Ublock Origin''' and '''User-Agent Switcher and Manager''' (i disabled this second and didn't solve either) What should i do?
Nseta ihuenyo ndị agbakwunyere

Asịsa ahọpụtara

What security software do you have?

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.

Gụọ azịza a na nghọta 👍 1

All Replies (10)

more options

Try to click the Shield icon in the address bar and turn off the Enhanced Tracking Protection.

more options
I a

TyDraniu said

Try to click the Shield icon in the address bar and turn off the Enhanced Tracking Protection.

I already tried it. Nothing changes

more options

Does it still happen in Troubleshoot Mode?

more options

zeroknight said

Does it still happen in Troubleshoot Mode?

Just tried it, didn't solve it

more options

Does it still happen in a new profile (without signing into sync account)? An easy way to test a new profile is to install Developer Edition and see if it happens there or refresh your existing profile.

more options

zeroknight disse

Does it still happen in a new profile (without signing into sync account)? An easy way to test a new profile is to install Developer Edition and see if it happens there or refresh your existing profile.

I just refreshed but nothing. Ublock and ETP are still disabled.

more options

Asịsa Ahọpụtara

What security software do you have?

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.

more options

Be sure not to install any extensions when testing in a new profile. Extensions need to be fully disabled from about:addons to rule them out and not just toggled from the toolbar.

Try changing DNS over HTTPS (DoH) to "Off" or "Max Protection" and in Connection Settings change "Use system proxy settings" to "No proxy".

more options

zeroknight disse

Be sure not to install any extensions when testing in a new profile. Extensions need to be fully disabled from about:addons to rule them out and not just toggled from the toolbar. Try changing DNS over HTTPS (DoH) to "Off" or "Max Protection" and in Connection Settings change "Use system proxy settings" to "No proxy".

I tried this new settings but nothing changed

more options

cor-el disse

What security software do you have? Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.

I use karspesky. Actually, when i disabled it, the ads came! Is there a settings to disable that i can have the karpersky active and still have ads?

Edeziri site na Takilot