This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

The exit menu doesn't work

  • 2
  • 0
  • 9 views
  • Nzaghachi ikpeazụ nke JMB

JMB
JMB
more options

Hello, I have the problem that when trying to exit the browser using the 'Exit' option from the menu (the menu that opens when you press the button with 3 horizontal lines in the top right corner of the browser) it doesn't work, it's not even clickable. When I hover over it with the mouse, the hover effect is visible, but clicking it does absolutely nothing.

Despite this, the other alternatives for closing the browser still work:

  • Ctrl + q
  • Clicking the 'x' on the window
  • Alt + F4

What causes this problem? Is there a solution?

Regards, and thank you very much in advance.

Hello, I have the problem that when trying to exit the browser using the 'Exit' option from the menu (the menu that opens when you press the button with 3 horizontal lines in the top right corner of the browser) it doesn't work, it's not even clickable. When I hover over it with the mouse, the hover effect is visible, but clicking it does absolutely nothing. Despite this, the other alternatives for closing the browser still work: * Ctrl + q * Clicking the 'x' on the window * Alt + F4 What causes this problem? Is there a solution? Regards, and thank you very much in advance.
Nseta ihuenyo ndị agbakwunyere

Edeziri site na JMB

Asịsa ahọpụtara

Hola, Prueba con el Firefox en modo resolución de problemas: https://support.mozilla.org/es/kb/resolver-problemas-de-firefox-usando-el-modo-segur Saludos

Gụọ azịza a na nghọta 👍 0

All Replies (2)

GerardoPcp04
GerardoPcp04
  • Top 25 Contributor
more options

Asịsa Ahọpụtara

Hola, Prueba con el Firefox en modo resolución de problemas: https://support.mozilla.org/es/kb/resolver-problemas-de-firefox-usando-el-modo-segur Saludos

JMB
JMB Jụọ onye nwe ya ajụjụ
more options

Gracias GerardoPcp04 por la respuesta.

Solucioné el problema instalando Firefox desde los archivos de Mozilla.

Haciendo los pasos señalados aquí me di cuenta que el error del botón salir solo se presenta en las versiones instaladas de Firefox mediante el gestor de paquetes, ya sea la que viene por defecto en la distribución del OS o la .deb de Mozilla.

Espero que sea un bug temporal de esta versión de Firefox ya que siempre he preferido la instalación a través del gestor de paquetes.

Reitero mis agradecimientos GerardoPcp04.

Saludos.