This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

mygov

more options

hi i can no longer sign in to mygov account in australia...on the sign in page after the sign in button is not there...

hi i can no longer sign in to mygov account in australia...on the sign in page after the sign in button is not there...

Asịsa ahọpụtara

You can try to zoom out the page.

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin), always make sure such extensions do not block content.

You can check for issues with Enhanced Tracking Protection and Total Cookie Protection.

Gụọ azịza a na nghọta 👍 0

All Replies (4)

more options

Interesting... did you try to use the scrollbar?

Helpful?

more options

yes i have used the scroll bar and there is no log in button at all on the screen..i can put all my details in to log on but as i said, there just is no button to finish the log in procedure..always was before but after one off the updates for firefox the problem appeared..now have to use microsoft edge which is ok but have always preferred to use firefox as my browser for everything...i've not changed any settings in firefox or on my computer nor do anything different and everything is fine for every other site...it is only the mygov site that i get the problem on..like i said,i now use microsoft edge for that site so no big problem but would prefer to not to use edge..

Helpful?

more options

Asịsa Ahọpụtara

You can try to zoom out the page.

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin), always make sure such extensions do not block content.

You can check for issues with Enhanced Tracking Protection and Total Cookie Protection.

Helpful?

more options

I have this problem too, really annoying. Tried everything, have also resorted to using Edge just for mygov.

Helpful?

Jụọ ajụjụ

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.