This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why is Thunderbird loading only inbox messages for me?

  • 3
  • 0
  • 16 views
  • Nzaghachi ikpeazụ nke sfhowes

more options

Why are only inbox messages loading when I connect my email via Thunderbird? I can't find sent, draft messages and others when I connect my email accounts to Thunderbird. However, all categories loads when I login to the webmail. Why is Thunderbird loading only inbox messages for me?

Why are only inbox messages loading when I connect my email via Thunderbird? I can't find sent, draft messages and others when I connect my email accounts to Thunderbird. However, all categories loads when I login to the webmail. Why is Thunderbird loading only inbox messages for me?
Nseta ihuenyo ndị agbakwunyere

All Replies (3)

more options

See if those folders are subscribed:

R. click the accounts > Subscribe

Helpful?

more options

Not sure how this response will solve the highlighted issue. can't even find "subscribe" on Thunderbird. Is there a platform to live chat with the support?

Helpful?

more options

In Account Settings, Server Settings, what is the Server Type? If it's POP, only the Inbox is downloaded. To show (subscribe) other folders, it must be IMAP.

http://kb.mozillazine.org/Convert_a_POP_account_to_a_IMAP_account

Helpful?

Jụọ ajụjụ

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.