This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I want to print. 'selection' and' print frames' are greyed out.

more options

I want to print info on a page. 'selection' & 'print frames' are greyed out.

This happened

Every time Firefox opened

== forever

I want to print info on a page. 'selection' & 'print frames' are greyed out. == This happened == Every time Firefox opened == forever

Asịsa ahọpụtara

Print Frames is only available for web pages that have frames. You need to highlight a selection on a webpage to be able to use Selection.

Gụọ azịza a na nghọta 👍 3

All Replies (4)

more options

Asịsa Ahọpụtara

Print Frames is only available for web pages that have frames. You need to highlight a selection on a webpage to be able to use Selection.

more options

I am using Firefox 4 and having this problem on a web page that definitely has frames. I tried selecting a frame and the frame print options were still grayed out.

I have been accessing this web page and printing individual frames for years. When I was using Firefox 3.16 up until yesterday, these options were not grayed out. In Internet Explorer 8 and previous versions, the print preview screen included frame print options; when I hopped over to Internet Explorer 9, I found that the print preview screen had been changed to no longer offer these options (!) but a little Internet research showed that pressing Ctrl-P on the frame in question did in fact print the individual frame.

So what is going on with Firefox 4?

more options

Even when i highlight a section of a web page the selection button is still greyed out , very frustrating........

more options

Hi,

My dad told me he had this 'no selection' problem when he wanted to print out a selection in Hotmail, so I had a hunt around, but didn't find a definitive solution.

So, I have done some playing around, and have come up with this solution which works if you want to print out a selection in Hotmail (using firefox), but it is now greyed out.

It seems to be connected with the way that Hotmail handles frames.

(Thought I would post it as posts like this have helped me a ton in the past :0))

To print a selection in hotmail you need to do this.

1/ On the email you want to print click the small Printer icon in the hotmail menu.

There is no need to highlight a selection at this stage because the email is in a frame, so it will do no good anyway.

2/ A new page will open up and the printer dialog box will open up.

Close the printer dialog box.

3/ Highlight the text selection that you want to print on that page.

4/ Press Ctrl-P on the keyboard.

5/ The printer dialog box will now pop up again and you will be able to choose 'Selection'

Your selection will now print.