This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

can not open downloaded files

  • 3
  • 0
  • 6 views
  • Nzaghachi ikpeazụ nke cor-el

more options

when i click on downloaded files, nothing happens........file has downloaded, but will not open.

This happened

Every time Firefox opened

== don't remember

when i click on downloaded files, nothing happens........file has downloaded, but will not open. == This happened == Every time Firefox opened == don't remember

All Replies (3)

more options

Can you find that file in the download location?

more options

yes, i click on the file in the window, and nothing happens

more options