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save as window from modal window not working

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  • Nzaghachi ikpeazụ nke Morbus

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when i try to open an excel document from modalwindow, the download window appers, asking for "save as" or "open with". but there is no name of the file to be downloaded. and nothing happens when i click ok or cancel button. but from a normal window this works fine. the problem is only with modalwindow which i am opening using the javascript code showmodaldialog. How can i solve this. please help

This happened

Every time Firefox opened

when i try to open an excel document from modalwindow, the download window appers, asking for "save as" or "open with". but there is no name of the file to be downloaded. and nothing happens when i click ok or cancel button. but from a normal window this works fine. the problem is only with modalwindow which i am opening using the javascript code showmodaldialog. How can i solve this. please help == This happened == Every time Firefox opened

All Replies (4)

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Hello.

Although possibly not related to your problem, I will remind you that the version of Firefox you are using at the moment has been discontinued and is no longer supported. Furthermore, it has known bugs and security problems. I urge you to update to the latest version of Firefox, for maximum stability, performance, security and usability. You can get it for free, as always, at getfirefox.com.

As for your problem, you may be having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

Whenever you have a problem with Firefox, whatever it is, you should make sure it's not coming from one of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in safe mode and select Disable all add-ons. If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See this article for information about troubleshooting extensions and theme. You can troubleshoot plugins the same way.

If you want support for one of your add-ons, you'll need to contact its author.

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Yes i tried disabling all addons. but the issue still exists.

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This looks like a bug. Have you updated your Firefox too?

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I cant update the version right now.