This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Firefox has been crashing periodically - the latest crash signature was nsXPConnect::ReleaseJSContext(JSContext*, int). How can I fix this?

  • 1 nzaghachinzaghachi
  • 0
  • 3 views
  • Nzaghachi ikpeazụ nke Morbus

AnonymousUser
AnonymousUser
more options

Recently I was having trouble opening Firefox at all, so I created a new profile and transferred a number of my settings from the old profile to the new one. Now Firefox opens on the new profile, but it has been periodically crashing, usually after only a few minutes every time. The latest crash gave me this crash signature: nsXPConnect::ReleaseJSContext(JSContext*, int)

Recently I was having trouble opening Firefox at all, so I created a new profile and transferred a number of my settings from the old profile to the new one. Now Firefox opens on the new profile, but it has been periodically crashing, usually after only a few minutes every time. The latest crash gave me this crash signature: nsXPConnect::ReleaseJSContext(JSContext*, int)

All Replies (1)

Morbus
Morbus
more options

Hello Deepa.

You may be having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

Whenever you have a problem with Firefox, whatever it is, you should make sure it's not coming from one of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in safe mode and select Disable all add-ons. If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See this article for information about troubleshooting extensions and theme. You can troubleshoot plugins the same way.

If you want support for one of your add-ons, you'll need to contact its author.