This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't find my lost bookmarks or add new ones

more options

I can't find my lost bookmarks having upgraded to Firefox 3.6 and when I try to add a bookmark I get a message that the server is busy. I have tried all the options under help.

I can't find my lost bookmarks having upgraded to Firefox 3.6 and when I try to add a bookmark I get a message that the server is busy. I have tried all the options under help.

All Replies (2)

more options

https://support.mozilla.com/en-US/kb/Lost+Bookmarks

AFAIK, Firefox doesn't need to contact a server for anything related to bookmarks, unless you have an addon that modifies standard Firefox behavior or adds features to Firefox.

I see by your UserAgent that you have the Google Toolbar extension installed, are you using the Google Bookmarks feature? Maybe that is your problem, Google bookmarks attempting to "call home"?

What else do you have installed that might be causing that problem? Open up Help > Troubleshooting Information and hit the Copy all to clipboard, then paste that information into the Post a Reply box in this thread. That will give us a listing of all you installed addons.

more options

try going to this link, then take it from there. if you can drag the google bookmark icon to your toolbar. it worked for me. http://googlebookmarks.com/