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Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

I get the "getPlusPlus_Adobe_reg.exe" Application Error everytime Firefox starts and plugins dont work, please help?

chwb2003
chwb2003
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I have tried unistalling Firefox, deleting the folder in program files and re-installing from the latest installer (3.6.8) but still get the same error message. When I go to sites with flash apps or video they wont show but do in IE8,. I have all the latest versions. This problem has been ongoing for a few weeks now while IE8 works fine. Everytime I open Firefox I get the pop-up box with the above title and a message saying "The Instruction at "0x00000000" referenced memory at "0x00000000". The memory could not be "read". Click on OK to terminate the program.

I have tried unistalling Firefox, deleting the folder in program files and re-installing from the latest installer (3.6.8) but still get the same error message. When I go to sites with flash apps or video they wont show but do in IE8,. I have all the latest versions. This problem has been ongoing for a few weeks now while IE8 works fine. Everytime I open Firefox I get the pop-up box with the above title and a message saying "The Instruction at "0x00000000" referenced memory at "0x00000000". The memory could not be "read". Click on OK to terminate the program.

All Replies (3)

chwb2003
chwb2003 Jụọ onye nwe ya ajụjụ
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Attached screenshot of error message

Helper7677
Helper7677
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Remove the getplus (Adobe download manager) from your computer. You don't need it; it causes problems for a lot of users. See: http://kb.mozillazine.org/Install_Flash_(Firefox)#Windows_installation_issues http://www.msfn.org/board/remove-adobe-getplusr-t139454.html

chwb2003
chwb2003 Jụọ onye nwe ya ajụjụ
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I've disabled the plugin but now Firefox wont open at all, same error message but now it says Firefox.exe instead of getPlusPlus_Adobe_reg.exe.