This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

At foxnews.com, I repeatly get a window asking me to download their icon, favicon.ico. How do I stop this? Closing the box or downloading makes no matter - it keeps coming back and disrupting my browsing, even when other tabs are in view.

  • 1 nzaghachinzaghachi
  • 7
  • 1 view
  • Nzaghachi ikpeazụ nke cor-el

more options

A dialog box pops up asking me what to do with the favicon.ico file from foxnews.com. I tried saving the file as an option, but it did not work. I clicked to open it, it opens it in a image viewer, but minutes later, I get the same dialog box again. It hasn't happened on Windows 7 laptop, only on this XP desktop I am using.

How do I make it stop? I prefer Firefox, but if it keeps up, I'll have to switch to some other browser.

A dialog box pops up asking me what to do with the favicon.ico file from foxnews.com. I tried saving the file as an option, but it did not work. I clicked to open it, it opens it in a image viewer, but minutes later, I get the same dialog box again. It hasn't happened on Windows 7 laptop, only on this XP desktop I am using. How do I make it stop? I prefer Firefox, but if it keeps up, I'll have to switch to some other browser.

All Replies (1)

more options

Try to clear the cache.

"Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"