This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

bookmark javascript error?

  • 2
  • 5
  • 4 views
  • Nzaghachi ikpeazụ nke cor-el

schecter
schecter
more options

Whenever I try to bookmark a page, I get the following error code -

unload: [Exception..."Compoment returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nslObserverService.removeObserver]" nsresult: "Compoment returned failure code: 0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: chrome://trustchecker/content/trustchecker.js :: anonymous :: line 955" data: no 

This will happen the first time a bookmark is attempted...the second attempt will successfully bookmark the page.  It's getting a little annoying tho...any ideas on this?
Whenever I try to bookmark a page, I get the following error code - unload: [Exception..."Compoment returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nslObserverService.removeObserver]" nsresult: "Compoment returned failure code: 0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: chrome://trustchecker/content/trustchecker.js :: anonymous :: line 955" data: no This will happen the first time a bookmark is attempted...the second attempt will successfully bookmark the page. It's getting a little annoying tho...any ideas on this?

All Replies (2)

Scott Plunkett
Scott Plunkett
more options

I know that this means that the folder is not getting reached by Firefox. I'm not sure how to fix it since its more of a bug rather than a problem open your end. It can be fixed. Have you though about contacting Live Chat Support at Mozilla? We would be glad to give you step-by-step instructions there! 

                                                                                                               - Scott
cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

That is a problem with an extension, maybe the ZoneAlarm Security Engine.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems