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Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

FF won't allow me to login to certain sites...passwords don't get accepted

monsieurms
monsieurms
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Hi--this odd problem occurs on my Vista laptop in ver. 3.6.1, but not my XP desktop on ver 3.6.1. In both places, I use AVG with Firewall.

On some sites--Yahoo Mail for instance-- Firefox simply will not log me in. It fills in my password correctly (the same ones I use to login on my XP desktop). But I simply can't login to those sites. It keeps rejecting the login attempt. I switch to Chrome or IE--everything is fine. On others--Facebook for instance--FF works fine, just like before. Yes, I have checked the box to retain 3rd party cookies. And the fact that it works fine and remembers me on Facebook and Twitter indicates something different is going on.

Hi--this odd problem occurs on my Vista laptop in ver. 3.6.1, but not my XP desktop on ver 3.6.1. In both places, I use AVG with Firewall. On some sites--Yahoo Mail for instance-- Firefox simply will not log me in. It fills in my password correctly (the same ones I use to login on my XP desktop). But I simply can't login to those sites. It keeps rejecting the login attempt. I switch to Chrome or IE--everything is fine. On others--Facebook for instance--FF works fine, just like before. Yes, I have checked the box to retain 3rd party cookies. And the fact that it works fine and remembers me on Facebook and Twitter indicates something different is going on.

All Replies (5)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

You can try if it works in Private Browsing - Use Firefox without saving history mode. In PB mode the disk cache is not used and also a new set of cookies will be created.

monsieurms
monsieurms Jụọ onye nwe ya ajụjụ
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Thanks....i had no luck, though.

As a troubleshooting matter, going to private browsing DID allow me to sign on to the troublesome sites.

HOWEVER, I clicked the clear cache button repeatedly to no effect. I also have FF set to automatically clear cache on exit; so i rebooted the browser. I had already deleted every cookie associated with these sites (like Yahoo mail)

And I just can't get it to accept a sign -in

Works fine in private browsing. Works fine from Chrome Works fine from IE Works fine from FF on my desktop Works fine with Facebook and some other sites

But I still can't get into these troublesome sites normally.

monsieurms
monsieurms Jụọ onye nwe ya ajụjụ
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Update: I have meticulously cleared cookies/cache at least 5 times. I actually got to a point where it worked again. I thought everything was ok. The minute I rebooted the browser---back to square 1.

Something is going on that is interfering but I can't figure out what it is--or what to do about it.

monsieurms
monsieurms Jụọ onye nwe ya ajụjụ
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One other odditiy---I noted the browser had some buttons of extension (ie. Morning COffee) suddenly disappear. I saw that extension was disabled--not something I did knowingly--and re-enabled and was able to replace the button, but it was odd it disappeared all by itself, along with some others.

monsieurms
monsieurms Jụọ onye nwe ya ajụjụ
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Here's what SEEMS to have solved it. Before I came here I had cleared the cache and cookies to no effect. Perhaps I missed one. But that is a necessary part of the solution.

First, clear your cache and every cookie associated with Yahoo mail. (yahoo.com or www.yahoo.com) or other troublesome sites.

Second, I found that the next time I closed the browser, despite apparent success, I was back to square one. I had to again clear cache and get rid of the cookies. This is the really odd part.

I can't say I found an elegant solution at that point or why this was happening---but this time I simply refused to close the browser for awhile. And then suddenly everything was ok. Or seems to be. We'll see if the problem reoccurs. My theory is that continued use overwrote whatever was causing the problem.