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Firefox cannot load websites but other programs can

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Sometimes, if I click on a link, I just get a line of question marks. What finally prompted me to ask was after I installed the epubreader add-on, the welcome page didn't display

Sometimes, if I click on a link, I just get a line of question marks. What finally prompted me to ask was after I installed the epubreader add-on, the welcome page didn't display

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This is how it looked like