This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How to restore abruptly-closed windows and tabs when no option is given?

  • 2
  • 2
  • 1 view
  • Nzaghachi ikpeazụ nke gnanow

more options

Hi! My computer hung and upon restarting it and starting up Firefox, a new session was automatically opened instead of the normal page that gives the option of restoring the last-viewed windows and tabs. My history and cookies are still intact though, so is there any way to access those windows and tabs?

Thanks!

Hi! My computer hung and upon restarting it and starting up Firefox, a new session was automatically opened instead of the normal page that gives the option of restoring the last-viewed windows and tabs. My history and cookies are still intact though, so is there any way to access those windows and tabs? Thanks!

All Replies (2)

more options

Are relying on "Save and Quit" to reopen the previous session or are you using "Show my windows and tabs from last time" ?

If you use the latter then Firefox should have opened that session unless there is a problem with the file sessionstore.js in the Firefox Profile Folder.

Firefox > Preferences > General > Startup: "When Firefox Starts": "Show my windows and tabs from last time"

more options

Thanks for the reply. It's the latter case, and the "Show my windows and tabs from last time" was already ticked. Is there a way to retrieve the previous session then? Thanks!