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I cannot load my Home Page (Bluewin.ch). Error message is "Content encoding error. The page you are trying to view cannot be shown because it uses an invalid or unsupported form of compression." My other PC loads Bluewin with Firefox, with no problems.

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  • Nzaghachi ikpeazụ nke cor-el

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I have a new laptop & originally had no problems using my homepage. Last week I started to have the error message & cannot load my home page. Otherwise I can use the internet without any problems. My desktop at the other end of the office has no problems logging on to my home page. Both PCs are HP, both are using Windows 7, both are using Internet security.

I have a new laptop & originally had no problems using my homepage. Last week I started to have the error message & cannot load my home page. Otherwise I can use the internet without any problems. My desktop at the other end of the office has no problems logging on to my home page. Both PCs are HP, both are using Windows 7, both are using Internet security.

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  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

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Brilliant. This fixed it. Many thanks.

Peter

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You're welcome