Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

I cannot print a web page without saving it -why?

swingingsafari
swingingsafari
more options

I have always been able to print a web page,for instance data about something I'm ordering from a web site. With the page up on a particular item, I click on file then print, and it prints. Now (started after I installed the latest version of Firefox), when I try to print, asking me to "save as", then it treats it as a download.

I have always been able to print a web page,for instance data about something I'm ordering from a web site. With the page up on a particular item, I click on file then print, and it prints. Now (started after I installed the latest version of Firefox), when I try to print, asking me to "save as", then it treats it as a download.

All Replies (3)

the-edmeister
the-edmeister
  • Moderator
more options

{Ctrl + P} or File > Print

1. Is your Printer selected, in the Printer > Name box at the top of that dialog window?

2. Is Print to File selected, just below the middle-right of that window?

swingingsafari
swingingsafari Jụọ onye nwe ya ajụjụ
more options

Thank you so much! No, the name of my printer was not listed - it had somehow gotten changed to "xps document viewer", which I had not noticed, and also have never seen or heard of before. But after I made sure my printer was selected, it is working great. Again thank you so much.

the-edmeister
the-edmeister
  • Moderator
more options

You're welcome. Please mark this thread as Solved.