screen freezes when typing web address
When typing in web address in web address bar, my screen locks up.
All Replies (1)
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
- Don't make any changes on the Safe mode start window.
See:
- Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems
- Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
- Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
- Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
There are also other things that need attention:
Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.
- Java Plug-in 1.4.2_03 for Netscape Navigator (DLL Helper)
Update the Java plugin to the latest version.
- http://www.oracle.com/technetwork/java/javase/downloads/index.html (Java Platform: Download JRE)