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evertime I go to dishnetwork.com and hit the link -my account-add HD for life, it says URL rejected, consult administrator and gives a support id--WHY????

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The requested URL was rejected. Please consult with your administrator.

Your support ID is: 16493294447116061605

The requested URL was rejected. Please consult with your administrator. Your support ID is: 16493294447116061605

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Have you tried asking Dishnetork about that support ID?