This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Folders disappear if working on bookmarks and the program begins to sync

  • 2
  • 2
  • 10 views
  • Nzaghachi ikpeazụ nke sbt48

more options

Lost two folders today as I was editing bookmarks and folders. Added an entry, went back to the original location to delete the same entry, then the new folder was gone.

Is there a way to have the sync activate only upon close of day? If it syncs thruout the day, it erases bookmarks that I am currently working on.

Lost two folders today as I was editing bookmarks and folders. Added an entry, went back to the original location to delete the same entry, then the new folder was gone. Is there a way to have the sync activate only upon close of day? If it syncs thruout the day, it erases bookmarks that I am currently working on.

All Replies (2)

more options

Tools > Options > Sync
Disconnect sync before editing or rearranging your bookmarks.

more options

Thank you for your advice to turn off Sync while editing. I finally figured that out after it happened so many times, and I lost so many folders throughout the past month while Xmarks was down.

My thoughts: Sync should not run automatically. It should run only when user activates it.

Appreciate your reply.

Susan