This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

A regular website has placed an extra item on its menu bar. This does not show on FF but is AOK on IE. Why?

  • 2
  • 1 nwere nsogbu anwere nsogbu a
  • 3 views
  • Nzaghachi ikpeazụ nke HarryTH

HarryTH
HarryTH
more options

Web site is www.selftrade.co.uk who recently changed the location of the "Messages" tab. When you log on, the red menu bar, "GettingStarted, My account, Services etc" changes and adds "Messages". Or it should! FF don't but if I log on through IE it does.

Web site is www.selftrade.co.uk who recently changed the location of the "Messages" tab. When you log on, the red menu bar, "GettingStarted, My account, Services etc" changes and adds "Messages". Or it should! FF don't but if I log on through IE it does.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Reload a web page and bypass the cache with:

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

See Keyboard shortcuts - Perform common Firefox tasks quickly and Use mouse shortcuts to perform common tasks in Firefox

HarryTH
HarryTH Jụọ onye nwe ya ajụjụ
more options

Sorry that does not help. Neither action reloads with the missing tab. Tried it when I opened the site and again after I logged on.

  • Message Box should be between *MyAccount and * Services once you log on. 
   * Getting started
   * My Account
   * Services
   * Market data
   * News & Information
   * Research & Education
   * Watchlists
   * About us