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Flash is updated but flash applications don't work when viewed in Firefox, while they work in IE

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in several applications, there is a flash application that doesn't work -- flash movies don't play, etc. I checked Tools and it tells me that Flash is loaded and current. I'm stumped. This is a brand new computer.

in several applications, there is a flash application that doesn't work -- flash movies don't play, etc. I checked Tools and it tells me that Flash is loaded and current. I'm stumped. This is a brand new computer.

Asịsa ahọpụtara

See http://kb.mozillazine.org/Testing_plugins


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
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All Replies (4)

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Asịsa Ahọpụtara

See http://kb.mozillazine.org/Testing_plugins


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
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Thank you. Figured it out and it is working.

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You're welcome

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I know the problem is the flash plug in.....so what is the solution