This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Firefox does not seem to recognize HP Web Printing, why?

fenderman
fenderman
more options

I am not sure what details you want, but when I update or reinstall my HP printer and I install HP web Printing, the web printing icon does not show up in the web browser window . It does work in Internet Explorer. Am I doing something wrong?

I am not sure what details you want, but when I update or reinstall my HP printer and I install HP web Printing, the web printing icon does not show up in the web browser window . It does work in Internet Explorer. Am I doing something wrong?

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

HP Smart Web Printing doesn't support Firefox 3.6+ versions. Contact HP and request that they fix their Smart Web Printing program to work with newer versions of Firefox.