This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot Import HTML Chrome Bookmarks ["file type not supported"]?

  • 2
  • 2
  • 12 views
  • Nzaghachi ikpeazụ nke cor-el

more options

In Windows 7, Following Firefox instructions provided for importing Chrome Bookmarks into Firefox 4, when I get to "Import settings and data", select "From an HTML file", press "next", I get the 'option' to "save". When I "save", my Chrome Bookmarks HTML file does not appear in Firefox Bookmarks. Instead I get a msg, "file type not supported". Please advise. Thanks.

In Windows 7, Following Firefox instructions provided for importing Chrome Bookmarks into Firefox 4, when I get to "Import settings and data", select "From an HTML file", press "next", I get the 'option' to "save". When I "save", my Chrome Bookmarks HTML file does not appear in Firefox Bookmarks. Instead I get a msg, "file type not supported". Please advise. Thanks.

All Replies (2)

more options

You need to export them from Chrome in HTML format. It sound like you exported them in a Google format which wouldn't be supported in Firefox.

See Import bookmarks and other data from Google Chrome which includes instructions on how to export them first.

more options

Make sure the the HTML file has a .html file extension. You can verify that via the right-click context menu in the Properties of that file.