This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I reset my master password, and I wrote it down so I know I have the right one, and now FF will now accept it.

  • 1 nzaghachinzaghachi
  • 4
  • 17 views
  • Nzaghachi ikpeazụ nke cor-el

more options

I changed the master password twice, the first time was to complicated to remember so I changed it again and wrote it down. I know it accepted the change both times. But now it will not accept the any master password. And won't let me change it without entering what it thinks it the current one. And all this happened right after I loaded FF 4.0 Any ideas on a way around this?

I changed the master password twice, the first time was to complicated to remember so I changed it again and wrote it down. I know it accepted the change both times. But now it will not accept the any master password. And won't let me change it without entering what it thinks it the current one. And all this happened right after I loaded FF 4.0 Any ideas on a way around this?

All Replies (1)